IT Support Plans

Small and mid-sized businesses are increasingly realizing that outsourcing some or all responsibility for IT support to specialized providers makes more sense than trying to perform this function in-house.
For medium sized organizations the business case for outsourcing infrastructure support is quite compelling because when it’s done properly, it delivers lower costs, increased end user satisfaction, a far greater breadth and depth of expertise, and a more reliable and effective infrastructure.

Our support plans

No two businesses are the same, and no two businesses have the same IT requirements. That’s why Isterlab-Global IT support plans are designed to be flexible enough to meet any support need.
Our support plans fall into two major categories, Essential Support and Total Support:

Isterlab-Global IT Support Planes

Isterlab-Global Support is designed for those organizations that:

  • Want an IT partner to perform basic maintenance
  • Want an IT Partner to be available on-call should a major problem arise.
  • Have relatively simple and stable networks with little need for a service desk
  • Have a good level of in-house IT expertise and are only looking for supplemental services
  • Are only seeking a few hours per month of ad-hoc support
  • Wish to retain accountability for IT decision making in-house

We are available 24/7 Gobally!

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